An exciting opportunity exists within the OpenRoad Toyota Richmond team for a full time Sales Coordinator. Reporting to the General Sales Manager, the Sales Coordinator will assist in completing the administrative duties of the sales department at OpenRoad Toyota Richmond.

Responsibilities will include, but are not limited to:
• Conduct vehicle searches through the dealer network and to complete dealer trades - this includes processing all paperwork and follow up.
• Vehicle inventory control leading into the process of ordering of new vehicles.
• Track new-car orders and advise necessary personnel as to the disposition of all new car orders pending.
• Liaise with factory, develop and foster a positive working relationship with Toyota Canada.
• Process advertising claims as per the dealer co-op agreement.
• Generate monthly sales reports based on information that is compiled through the business office and sales department.
• Acquire product knowledge to be able to answer customer inquiries.
• Review current sales department processes and make recommendations to streamline processes to improve efficiency.
• Handle customer concerns/complaints in a timely manner, ensuring a positive outcome for all parties.
• Learn the duties of Business Office Manager in order to provide assistance during vacation periods.

The successful candidate will be highly self motivated and will be able to demonstrate proven communication and superior customer service skills. A VSA Motor Dealer License and Advanced skills in MS Word, Excel, Outlook and Power Point would be an asset. Previous Automotive experience is preferred.